Our customers are at the very centre of what we do and we work hard to establish your trust. Our service is unrivalled by any other travel company in the industry – we’ll often leave bread and milk on your doorstep for when you arrive home from holiday. We deliver on our promises and we get to know you so well that we’ll be able to predict what you want before you even ask for it. It’s this that makes us exceptional.

Travel Counsellors love their jobs and are so passionate about surpassing their customers’ expectations that there are few things we won’t do for their customers. We publish a book filled with 100s of tales from very satisfied customers every year. These include arranging a surprise upgrade, collecting stranded customers from half way across Europe, or locating a lost teddy bear.